PKR Casino

PKR Casino is a part of the PKR Ltd. group. It is licensed by The Alderney Gambling Control Commission, which is one of the two gaming jurisdictions in the United Kingdom. PKR Casino uses the latest software from Playtech. The fairness of the games and the average payout percentages are certified by the independent audit organization, Technical Systems Testing. Their reports are available in the public domain at the web site of PKR Casino. From these reports it can be seen that the average payout ratio for all games is over 96%, which meets industry standards. The main web site of the casino is in English. However the casino is available in ten other European languages that are Danish, Dutch, Finnish, French, German, Italian, Norwegian, Portuguese, Spanish and Swedish.

PKR Casino does not accept players from countries where online gambling is illegal. Specifically players from the USA, Hong Kong, Turkey, Israel, Estonia, Cyprus, Bulgaria, The Philippines, North Korea and South Korea are not allowed. However players from other countries are responsible for determining whether their country permits online gambling.

PKR Casino is a strong advocate of Responsible Gaming, which means that it aims to prevent both underage persons and those with gambling problems from wagering at the casino. The casino offers detailed advise on how to gamble in a responsible manner. One of the features it offers allows players to set their wagering limits before playing and then the software prohibits the placing of larger wagers. PKR Casino is affiliated with several organizations that give professional advice on gambling problems, which can be accessed from the casino. The casino also performs rigorous checks while enrolling new members to ensure that they are not underage. It also offers several filtering programs to prevent minors from accessing the casino.

PKR also operates a state-of-the-art poker room. The members of PKR Poker need not separately register with PKR Casino and can use their poker room user identity and password to log in. PKR Casino was relaunched in November of 2007 with a completely new look and several new features. Though the traffic numbers at PKR Casino are not available, the traffic is very good for a site that is less than a year old. This is because of the carry over of goodwill from its older version. The traffic is increasing fast because players are being attracted to the new features.

Games

PKR Casino offers more than 80 of the latest games from the collection of Playtech games. The games are organized in categories for easy access. There are more than 16 Card Games, which include 5 variations of Blackjack, 2 variations of Baccarat and popular games like Caribbean Poker, Casino War and Pai Gow poker. Some unusual card games like Stravaganza and Tequila Poker are also available. The 6 Table Games consist of three versions of Roulette, Craps, Sic Bo and Wild Viking. PKR Casino comes into its own with 30 Slots Games that have been categorized as Classic single and multi-line slots, Video multi-spin slots and Video multi-line slots. The Video multi-line slots have games with as many as 50 lines. There are more than a dozen Video Poker games on offer including the popular Aces and Faces, Jacks or Better, Joker Poker and Deuces Wild. There are some new Video Poker games such as Mega Jacks and Two Way Royal. Some of these games have multi-hands including a 50 line Jacks or Better. PKR Casino offers 18 Arcade Games that are rarely seen in online casinos. These games are based on popular arcade games such as Bingo, Darts and Bowling. For its Asian clientele PKR Casino offers three Asian Games that include Mahjong. 21of the games described above come with progressive jackpots. Since these games are very popular they are grouped separately for easy access. Most of the progressive games are based on Slots but there are progressive games based on Blackjack, Baccarat and Video Poker as well. The progressive jackpot games can also be accessed directly from the lobby. The lobby indicates the present jackpot levels of the highest jackpots. The detailed rules of the games are explained in the casino and can be accessed by clicking the "Help" button in the lobby after registration and logging in. PKR Casino does not offer tournaments in online casino games but players who like tournaments can play a variety of poker tournaments in PKR Poker.

The best aspect of playing at PKR Casino is the new software from Playtech that offers enhanced 3D graphics and excellent sound affects. The sharp 3D graphics and different camera angles result in the most realistic online gaming experience to date. The lobby, the games tables and the slot machines, all appear in 3D vision giving the player the thrill of walking around in real brick and mortar casinos. Two other features of the software assist in creating an illusion of reality. One is that players can create their own online avatars, by selecting appropriate clothing, accessories and behavioral patterns that match with their character. The second feature is the emote control technology that enables players to display their emotions. Now players can express happiness when they win and frustration when they lose. Another advantage of the new software is the enhanced game speeds. Now there are no pauses in between deals or spins of the roulette wheel. The new features do not come at the expense of the old useful features. Complete hand histories are available in 3D formats so that players can analyze their play and correct their mistakes.

The software is available only in the download version. Instant Play Flash cannot yet support the features of this new Playtech software. Hence PKR Casino is unable to offer no download games. Another limitation of the software is that it is compatible only with Windows for PCs and not with other operating systems like Macintosh. Using a broadband connection the download process takes only a few minutes. The software will work on most PCs manufactured in the last five years. PKR Casino allows players to try out games in a free plat mode without registering. Players can therefore check out the games and zero in on the ones they like. They can also play games for free so as to get acquainted with the rules and procedures. However in order to play with real money players have to complete the registration process and open a real money account.

Bonuses

PKR Casino offers both a first deposit bonus and reload bonuses. The first deposit bonus offers players 100% of their deposit subject to a maximum of $200. Reload bonuses are given to deserving VIP players and offers are made directly to the players by e-mail. Therefore players are advised to give an operative e-mail address while registering. The minimum deposit required to avail of the first deposit bonus is $25. There is a wagering requirement to be met. Twenty-five times the deposit plus pending bonus amount must be wagered in order to receive the bonus. Hence in order to receive the maximum bonus of $200 the total wagered amount would be $10000. Players should note that wagers placed on Blackjack, Pontoon, Baccarat, Roulette, Craps, Sic Bo, Video Poker, or any variations of these games will not count towards the wagering requirements. Players should also note that they are entitled to the first deposit bonus only once. Registering with different log in names using the same address or credit card in order to get the first deposit bonus multiple times is a violation of the casino's rules and will be severely dealt with. PKR Casino offers higher deposit bonuses to players who approach the casino through specific review sites. Players are required to enter the given codes in order to avail the higher bonuses.

PKR Casino offers VIP Loyalty Program based on the accumulation of Comp Points. Comp points are awarded to players every time they place a wager. One Comp Point is awarded for every $10 wagered, irrespective of whether the player wins or loses. Players are allotted a VIP level from Member, Bronze, Silver, Gold and Platinum depending on the comp points they earn in a calendar month. Higher VIP levels result in higher comp-point-to-cash conversion rates. For example, the lowest Member level awards $1 cash for every 100 comp points, the Bronze level awards $1 for every 90 Comp Points, the Silver level awards $1 for every 80 Comp Points, the Gold level awards $1 for every 70 Comp Points whereas the highest Platinum level $1 for only every 60 Comp Points.

In addition to quicker redemption of Comp Points, higher VIP levels provide other benefits to players. These include regular reload bonuses, exclusive access to special VIP promotions, increased table limits, free gifts, free entry to special events, premium banking service with faster deposits and withdrawals, dedicated VIP customer support and entry into special VIP only prize draws and competitions.

Apart from bonuses and the loyalty program PKR Casino offers some special promotions. There is a monthly-featured game at which the top 10 wagerers for the month each receive a cash prize of $200. Then there are designated games that double the Comp Points. These include all slots games, Lottery, Sportsballs, Megaballs and Keno. The players must be careful because there are games that earn fewer or even no Comp Points. For example variants of Blackjack, Pontoon and Casino War give 1 Comp Point for every $20 wagered, instead of the usual $10. Bets on Video Poker double features do not earn any Comp Points.

Banking

PKR Casino allows a wide range of deposit methods. Various credit and debit cards from Visa, MasterCard, Maestro, Switch, Solo and iDEAL can be conveniently used. The most popular deposit methods however are the numerous e-wallets. The e-wallets assure that the deposits are credited instantly, which is a boon to online players. Some of the e-wallets that can be used are MoneyBookers, NETeller and Click2Pay. NETeller is not available to French and Canadian players. There are certain norms regarding deposit limits at PKR Casino. The minimum deposit that is accepted is $25. The normal maximum deposit limits per account are $800 per day or $1,000 per 7 days or $3,000 per 30 days. Players can increase or decrease the maximum limits in consultation with the cashier.

There are a number of withdrawal options available to the players. Generally withdrawals will be made to the same instrument used for making the deposits. The options include credit and debit cards such as Visa, MasterCard, Maestro, Switch and Solo and e-wallets such as MoneyBookers, NETeller and Click2Pay. In addition PKR Casino issues checks in favor of the account holder in British Pounds or U.S. Dollars. Checks for under $1,000 are sent by standard post, whereas checks for over $1,000 can be couriered on request. Normally 3 working days are required to process a withdrawal. The minimum withdrawal amount is $20. Withdrawals of less than $50 incur a $1 fee. There is a maximum limit of $5,000 and hence withdrawals greater than that will have to be plit into a number of transactions.

Transactions and information storage at PKR Casino are perfectly secure. The casino employs world class security against hackers. The commumication between the casino's server and the player's computer is encrypted using the internationally accepted industry standard SSL/ https encryption processes. This provides additional protection between the hypertext transfer and the transmission control protocols. PKR Casino is as safe as a bank.

Customer Support

PKR Casino has a dedicated 24/7 customer support. There is a comprehensive FAQs section covering various aspects of the casino's functioning such as downloading, installing, registration, banking, bonuses and games. PKR Casino also provides an online form for submitting queries and complaints. A useful feature of this form is the provision of a screenshot attachment for explaining the difficulty. Customer support can be contacted through live chat or toll free telephone numbers. Another great aspect of customer support at PKR Casino is that it makes available different email addresses for different functions, thus ensuring the query quickly reaches the right person.